31 March 2020
What an extraordinary week it’s been for all New Zealanders. Though no one could have anticipated how quickly things have escalated, we began planning for the impact of Covid-19 a few weeks ago, so Waitomo is now in the best position we can be to face the challenges ahead. Following the alert level 4 lockdown and national state of emergency being announced, we’ve raised our business continuity plan (BCP) to level 3.
We’ve taken steps to scale down our business appropriately so we can focus on our two priorities - looking after our people and our customers, and ensuring there is no supply disruption. Fuel is classified as essential service so we’re committed to delivering to any customers still requiring fuel and keeping our Fuel Stops and Diesel Stops running throughout the lockdown. After all, we’re Kiwis fueling Kiwis.
Here’s a quick summary of Waitomo services available:
• Our Fuel Stops and Diesel Stops are still open.
• Our Auckland mini-tanker fleet are still delivering to customers requiring deliveries, especially those providing an essential service.
• Our oil stores are closed, but we’re still making urgent deliveries.
• Farm trade deliveries are still operational.
• Head Office is closed, but our team are working remotely and are here to answer any questions you have.
• If you’re an existing customer and need replacement Waitomo Fuel Cards, or you’re providing an essential service and need new additional cards, please get in touch.
For more information, please call the team on 0800 922 123 or email us on enquiry@waitomogroup.co.nz. We’re here to help.
Our business was built on your support, and we’re committed to giving that support back at this most difficult time for all Kiwis.
Kia kaha. Look after yourselves and your whanau.
The Waitomo Team.

A warm Kiwi welcome

Since 1947, our 100-percent Kiwi, family-owned and operated business has been fueling Kiwis across New Zealand. Whether you own a business, or just need to fuel up your vehicle, we have the solution for you. Based in the heart of the Waikato in Hamilton, we operate more than 65 Fuel Stops and Diesel Stops stretching from Paihia to the Christchurch. Market disruptors, we deliver competition and choice to Kiwi motorists.

We also provide bulk fuel supply, onsite diesel supply and fuel and oil storage solutions. Our Waitomo Fuel Cards give Kiwi businesses’ access to tailored commercial rates or our pump price – whichever is lowest.

Seventy years on, we’re proud to be serving our Kiwi customers with the same formula we always have – great people, top performance and a fairer price for your fuel.

If you’d like to join our journey, we’d love to hear from you.

Apply for a Waitomo Card

With our Waitomo Fuel Card, you’ll get easy, regular and reliable access to our fuel network, at a great price, no matter where your business takes you.

Find your nearest Waitomo

Search for a Waitomo

Waitomo stories

Breaking news!  Our wicked new app has landed!

Everyone could do with some good news right now, so the Waitomo team are super-stoked to announce our wicked new app has landed.  It’s packed with heaps of cool features you’re gonna be chuffed about, including:

  • Contactless payment from your vehicle – link a card, select your pump and fuel grade from your vehicle and get pumping.
  • Earn koha the more you spend – each time you spend $20 or more you’ll unlock the chance to spin to win and by banking every buck you spend in a calendar month to reach $150, you’ll unlock a scratchie for your chance to win even more.
  • Share the love with gifting – gift Waitomo Moolah to your mates and whanau in need of a tank top-up (like an e-gift card).
  • Find your nearest Waitomo – a map or list view showing our expanding network of Fuel Stops available for paying from your vehicle.

Head to the Apple or Google Play store to download it now.

Fueling Balloons over Waikato

We’re built on the support of Kiwis, and we’re committed to giving that support back through sponsorship.  That’s why we’re proud to be fueling this years’ Balloons over Waikato.

Balloons over Waikato has made the decision to cancel this years’ ZURU Nightglow due to Covid-19.  While the hot air balloons will be filling the skies over the week, no public Balloons over Waikato events can go ahead, so we can’t offer any VIP tickets now.  But we’re still going to share some happiness with a lucky Kiwi family winning a $150 voucher on us.

Congratulations Shona Besford – please message us for more details to redeem your prize.

Fueling future Kiwi generations’ fuel needs

Working in partnership with Taranaki-based Hiringa Energy, we’ve announced our intentions to develop New Zealand’s first nationwide hydrogen refueling stations network.
Together the two high-growth companies will work on the detailed engineering requirements and consenting for a network of hydrogen refueling sites – some of which will be on existing Waitomo Fuel Stops. Initial locations have been selected, with plans for a further 20 stations to be developed across both the North and South Island.
Hiringa Energy CEO and Co-Founder, Andrew Clennett, says the partnering with Waitomo brings together the complementary skills and strengths of two innovative, future-focused companies to provide leadership in the development of hydrogen as a viable alternative commercial fuel source for New Zealand.
“Heavy transport makes up only four percent of our vehicles, but they’re responsible for over 25 percent of our total vehicle emissions. Hydrogen is the key technology that will allow these fleets to stay on the road – a mass-market, clean energy solution that can have a real impact on reducing our transport emissions,” Mr Clennett says.
“Two small Kiwi, family-owned businesses working together to show leadership in this space, for our children’s future and for the wider economy, is really exciting and the potential for New Zealand is huge, but we can’t do it on our own.
“Delivering high-impact, commercially-viable solutions to reduce emissions will require input and partnership between government, cities, regions and private businesses. Establishing partnerships with leading companies like Waitomo is a key strategy to enable this transition, and we look forward to more partners coming on board with us.”
Waitomo Managing Director Jimmy Ormsby says his third-generation, family-run company has been evolving its business model over the last 70 years to meet New Zealand’s unique energy requirements.
“From my grandfather Desmond Ormsby’s foundation of the business in 1947 in Te Kuiti, to my father Grey Ormsby’s management of the business and then on to me, we’ve all been focused on building and growing Waitomo for the benefit of all Kiwis. That includes providing fuel supply for future generations of New Zealanders.
“Adding low emission alternative fuel solutions to our network is a no-brainer. We want to leave a legacy for the next generation of Ormsby’s to continue in our footsteps. The exciting opportunities that green hydrogen technology offers allows us to deliver on that.
“Working with a company like Hiringa that shares our values and vision, and wants to make a positive impact on New Zealand’s future fuel supply options for Kiwis and Kiwi businesses, is a project we’re really proud to be involved in.”
Development and consenting for the first hydrogen refueling sites will get under way this year. We’ll work together to identify and scope further sites for development of the network in 2020.

Using our payment terminals

We’re proud to be a low-cost fuel supplier, keeping our overheads low with outdoor payment terminals.  If you’re new to our Waitomo Fuel Stops, check out our how-to guide to using our pay n’ pump systems to help you fuel up faster.