25 May 2020
At all alert levels, Waitomo has two priorities – keeping our team members and our customers safe, and ensuring continuity of supply.
All services are now operating, but we have additional measures in place to ensure safe delivery without any risk to you or our people.
Under alert level 2:
• Head Office is open, but most of our team are still working remotely and are here to answer any questions you have. If you need to visit the office, please call ahead.
• Our farm trade, commercial and mini-tanker fleets are operating. Please order as normal.
• Tank deliveries can be made – please speak to our Operations Team about any requirements.
• All Fuel Stops and Diesel Stops are operating as normal.
• Our lubricant stores (Hamilton and Pukekohe) remain closed, but lubricant deliveries can be made or, if you have an account, you can ‘order and collect’. Click here for more details on how to make an order.
More information including the steps we’re putting in place to ensure the safety of our customers and our team can be found here.
If you need further advice or assistance, please call our team on 0800 922 123 or email enquiry@waitomogroup.co.nz.
The Waitomo Team.

A warm Kiwi welcome

Since 1947, our 100-percent Kiwi, family-owned and operated business has been fueling Kiwis across New Zealand. Whether you own a business, or just need to fuel up your vehicle, we have the solution for you. Based in the heart of the Waikato in Hamilton, we operate more than 65 Fuel Stops and Diesel Stops stretching from Paihia to the Christchurch. Market disruptors, we deliver competition and choice to Kiwi motorists.

We also provide bulk fuel supply, onsite diesel supply and fuel and oil storage solutions. Our Waitomo Fuel Cards give Kiwi businesses’ access to tailored commercial rates or our pump price – whichever is lowest.

Seventy years on, we’re proud to be serving our Kiwi customers with the same formula we always have – great people, top performance and a fairer price for your fuel.

If you’d like to join our journey, we’d love to hear from you.

Apply for a Waitomo Card

With our Waitomo Fuel Card, you’ll get easy, regular and reliable access to our fuel network, at a great price, no matter where your business takes you.

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Waitomo stories

Waitomo wave hitting Whangamata

Waitomo Group is making waves in Whangamata today, bringing much-needed fuel price competition and choice to the iconic Coromandel beach town with the opening of its Whangamata Fuel Stop.

A market disruptor, the family-owned and operated Kiwi business is committed to delivering fairer fuel prices to New Zealanders, and is currently in national expansion mode, opening 10 new sites in the last year.

Located on Casement Road, the unmanned 24-hour Fuel Stop offers retail and commercial customers Unleaded 91, Premium 95 and Diesel. The site officially opened at 10am, Monday 25 May.

Managing Director Jimmy Ormsby said the opening of the Whangamata Fuel Stop is especially poignant in light of Covid-19 and its impact on Kiwis.

“Lockdown had a massive impact on our construction plans for new sites, but the team ramped up quickly in alert level 3, so it’s wicked to be delivering the Coromandel’s first major project post-Covid.

“Kiwis across the country have had their livelihoods, their work, their family lives and their health impacted by the Covid-19 crisis. Hard mahi from everyone has saved lives, but there’s plenty more work to do as we face the economic impact ahead.

“By keeping our own costs low, we can pass on a fairer price to our customers, meaning much-needed money back in their pockets to spend on other necessities like food, power and rent.

“The Coromandel community is not immune to the Covid-19 impacts, so we’re stoked to be able to add another Waitomo site to the region, along with our existing sites in Hikuai and Tapu.”

“Ever since we announced we were coming to Whangamata, the local support has been wicked. Our Waitomo Team is stoked to reach this milestone, despite the current circumstances. While safety requirements and physical distancing means we can’t hold a big opening right now, we look forward to celebrating at Beach Hop later in the year.”

To make the new Fuel Stop even easier and safer to use, customers can now download Waitomo’s new app for convenient contactless payment on site, and the chance to win Waitomo Moolah to spend on their next fuel-up.

“Having a contactless payment option via our new Waitomo app, along with our Fuel Stops being unmanned and open 24/7, makes them an attractive option for fueling up with minimal contact with other people and surfaces. It’s a no brainer as far as taking further steps to reduce the risk of spreading Covid-19 goes,” says Mr Ormsby.

Available now for download on the Apple or Google Play stores, the Waitomo app is packed with heaps of cool features including:

  • Contactless payment from your vehicle – link a card, select your pump and fuel grade from your vehicle and get pumping.
  • Earn koha the more you spend – each time you spend $20 or more you’ll unlock the chance to spin to win and by banking every buck you spend in a calendar month to reach $150, you’ll unlock a scratchie for your chance to win even more.
  • Share the love with gifting – gift Waitomo Moolah to your mates and whanau in need of a tank top-up (like an e-gift card).
  • Find your nearest Waitomo – a map or list view showing our expanding network of Fuel Stops available for paying from your vehicle.

As with all new Waitomo Fuel Stops, the pumps on site are fitted with vapour recovery technology, a system not widely used in New Zealand that sucks petrol vapour that would otherwise escape into the atmosphere back into the pump.

Established in Te Kuiti more than 70 years ago by Desmond Ormsby, Waitomo Group now has over 65 sites stretching from Paihia to Christchurch.

Breaking news!  Our wicked new app has landed!

Everyone could do with some good news right now, so the Waitomo team are super-stoked to announce our wicked new app has landed.  It’s packed with heaps of cool features you’re gonna be chuffed about, including:

  • Contactless payment from your vehicle – link a card, select your pump and fuel grade from your vehicle and get pumping.
  • Earn koha the more you spend – each time you spend $20 or more you’ll unlock the chance to spin to win and by banking every buck you spend in a calendar month to reach $150, you’ll unlock a scratchie for your chance to win even more.
  • Share the love with gifting – gift Waitomo Moolah to your mates and whanau in need of a tank top-up (like an e-gift card).
  • Find your nearest Waitomo – a map or list view showing our expanding network of Fuel Stops available for paying from your vehicle.

Head to the Apple or Google Play store to download it now.

Fueling future Kiwi generations’ fuel needs

Working in partnership with Taranaki-based Hiringa Energy, we’ve announced our intentions to develop New Zealand’s first nationwide hydrogen refueling stations network.
Together the two high-growth companies will work on the detailed engineering requirements and consenting for a network of hydrogen refueling sites – some of which will be on existing Waitomo Fuel Stops. Initial locations have been selected, with plans for a further 20 stations to be developed across both the North and South Island.
Hiringa Energy CEO and Co-Founder, Andrew Clennett, says the partnering with Waitomo brings together the complementary skills and strengths of two innovative, future-focused companies to provide leadership in the development of hydrogen as a viable alternative commercial fuel source for New Zealand.
“Heavy transport makes up only four percent of our vehicles, but they’re responsible for over 25 percent of our total vehicle emissions. Hydrogen is the key technology that will allow these fleets to stay on the road – a mass-market, clean energy solution that can have a real impact on reducing our transport emissions,” Mr Clennett says.
“Two small Kiwi, family-owned businesses working together to show leadership in this space, for our children’s future and for the wider economy, is really exciting and the potential for New Zealand is huge, but we can’t do it on our own.
“Delivering high-impact, commercially-viable solutions to reduce emissions will require input and partnership between government, cities, regions and private businesses. Establishing partnerships with leading companies like Waitomo is a key strategy to enable this transition, and we look forward to more partners coming on board with us.”
Waitomo Managing Director Jimmy Ormsby says his third-generation, family-run company has been evolving its business model over the last 70 years to meet New Zealand’s unique energy requirements.
“From my grandfather Desmond Ormsby’s foundation of the business in 1947 in Te Kuiti, to my father Grey Ormsby’s management of the business and then on to me, we’ve all been focused on building and growing Waitomo for the benefit of all Kiwis. That includes providing fuel supply for future generations of New Zealanders.
“Adding low emission alternative fuel solutions to our network is a no-brainer. We want to leave a legacy for the next generation of Ormsby’s to continue in our footsteps. The exciting opportunities that green hydrogen technology offers allows us to deliver on that.
“Working with a company like Hiringa that shares our values and vision, and wants to make a positive impact on New Zealand’s future fuel supply options for Kiwis and Kiwi businesses, is a project we’re really proud to be involved in.”
Development and consenting for the first hydrogen refueling sites will get under way this year. We’ll work together to identify and scope further sites for development of the network in 2020.

Using our payment terminals

We’re proud to be a low-cost fuel supplier, keeping our overheads low with outdoor payment terminals.  If you’re new to our Waitomo Fuel Stops, check out our how-to guide to using our pay n’ pump systems to help you fuel up faster.